Raymond J. Mattes, ADA Coordinator

757-385-8444
ADACoordinator@vbgov.com
City Manager

Jason Hall, Web Accessibility Coordinator

757-385-1771
ITADACoordinator@vbgov.com
IT
577 Central Drive

The City of Virginia Beach is committed to making web content available to all through conformance with web content accessibility guidelines.

Provide Web Accessibility Feedback

If you have difficulty accessing this website, submit your feedback through our online form or email ADACoordinator@vbgov.com or ITADACoordinator@vbgov.com.

  • If you use assistive technology (such as a Braille reader, screen reader, or TTY) and the format of any material on this website interferes with your ability to access information, please email us at ADACoordinator@vbgov.com, ITADACoordinator@vbgov.com or submit feedback through our online form.
  • Users who need accessibility assistance can also contact us by phone through the Federal Information Relay Service at 1-800-877-8339 for TTY/Voice communication. To enable us to respond in a manner most helpful to you:
    • Please indicate the nature of your accessibility problem
    • The preferred format in which to receive the material
    • The web address of the requested material
    • Your contact information

Web Accessibility Guidelines

Our website has been designed with the following accessibility guidelines in mind:

  • Staff work to comply with Section 508 as well as Web Content Accessibility Guidelines (WCAG) 2.1 A and AA referring to website accessibility standards.
  • Please be aware that not all PDF files have been converted to comply with ADA standards. We are diligently working to ensure that all PDF files and documents on virginiabeach.gov are ADA compliant. You may proceed to download files or request assistance if needed.

The City of Virginia Beach is committed to making ongoing accessibility improvements:

  • The City has an ADA Coordinator to help implement ADA compliance efforts and meet the needs of customers.
  • The Mayor's Committee for Persons With Disabilities meets monthly to advocate for individuals with disabilities and provide feedback to the City.
  • The City is currently using Monsido to help identify and resolve accessibility issues on the website and provide training to website staff.

Browser Accessibility Information

Many popular browsers contain built-in accessibility tools:

Additional Plug-Ins

Adobe Reader may be required to view and print PDF documents that appear on this website.

Assistive Technology Tools and Resources

  • Accessibility
      Requesting Accessible Documents & Content ADA Compliancy for Contractors Accessible Resources