Temporary Change to Water Treatment Process

​On March 8, the City of Virginia Beach will temporarily change the disinfectant used in the water distribution system from chloramines to free chlorine. The switch back to chloramines will take place on March 29, although it will be several days to a week before the chloramines will completely replace all the free chlorine in the distribution system.

This routine maintenance helps prevent bacteria from forming resistances to the usual chloramine disinfection process, helping ensure continued high-quality drinking water to customers. The change is being made in coordination with the Virginia Department of Health's Office of Drinking Water.

Customers may temporarily notice a slight taste and odor change in the water; however, customers do not need to make any changes to their water-use routines. More information is available at virginiabeach.gov/drinking-water-disinfection. For questions or concerns, please contact Public Utilities Water Quality Lab Supervisor Nicole Payne at 757-385-1400.