Waste Management

Waste Management

Virginia Relay TTY

Landfill Delays

Due to equipment shortages, residents can expect delays when visiting the City’s Landfill and Resource Recovery Center. We appreciate your patience.

Yard Waste Collection Delays

Due to the high demand for yard waste collection, our crews are running 1 to 2 days behind schedule. Rest assured that they are working diligently today to reach your area.

As a reminder, bagged yard waste and woody debris can be placed inside your black trash cart for collection on your normal service day or taken to the City’s Landfill.

Never miss a garbage or recycling pick-up again!

Visit VB Connect to enter your address and provide your phone number or email to receive weekly text and email alerts.

Visit VB Connect

Calling Waste Management

Due to high call volumes, residents can expect delays when calling the Waste Management office. The following services can be requested by visiting VB311:

  • Report a Missed Collection
  • Yard Debris Trailer Rental
  • Bulky Item Collection

Waste Management Adds New Service Request Options to VB311

Using VB311, residents now have four service request options:

  • Bulky Item Collection Request
  • Report a Missed Pick-up
View the VB311 Service Request Options

Report a Missed Pick-up

Virginia Beach residents who receive curbside services may report a missed pick-up of their scheduled bulk/large item, trash can, recycling can, or yard waste.

Visit VB311 or use the VB Works app to report a missed pick-up.

For residents who do not have access to a computer, you may notify and/or request this service by calling (757) 385-4650, or by emailing wastemgt@vbgov.com, or in person.

Report a Missed Pick-up

Bulky Item Collection Request

Virginia Beach residents who receive curbside services may schedule a bulky/large item pickup online using VB311 or the VB Works app.

Requests should be submitted two weeks (or more) prior to your regularly scheduled weekly trash pick-up day. Residents are encouraged to request this service when multiple items have been gathered rather than requesting multiple pickups of single items.

Request Pickup

Holiday Schedule

See if your curbside pickup will be delayed.

Holiday Schedule

Facilities

Landfill & Resource Recovery Center, 1985 Jake Sears Road

7 a.m.-4:30 p.m. Tuesday -Saturday​

West Neck Recycling Center, 2500 West Neck Road

7 a.m.-4:30 p.m. Monday-Saturday

Waste Management Office, 3024 Holland Road

Walk-in: 8 a.m.-5 p.m.​; Monday-Friday; closed 12:30-1:30 p.m. for lunch

Find My Trash Day