Weather Watch
Due to high winds, the City’s Landfill and Resource Recovery Center is closed for the day. The West Neck Recycling Center remains open.
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Visit VB ConnectCalling Waste Management
Due to high call volumes, residents can expect delays when calling the Waste Management office. The following services can be requested by visiting VB311:
- Report a Missed Collection
- Yard Debris Trailer Rental
- Bulky Item Collection
Using VB311, residents now have four service request options:
- Bulky Item Collection Request
- Report a Missed Pick-up
Report a Missed Pick-up
Virginia Beach residents who receive curbside services may report a missed pick-up of their scheduled bulk/large item, trash can, recycling can, or yard waste.
Visit VB311 or use the VB Works app to report a missed pick-up.
For residents who do not have access to a computer, you may notify and/or request this service by calling (757) 385-4650, or by emailing wastemgt@vbgov.com, or in person.
Bulky Item Collection Request
Virginia Beach residents who receive curbside services may schedule a bulky/large item pickup online using VB311 or the VB Works app.
Requests should be submitted two weeks (or more) prior to your regularly scheduled weekly trash pick-up day. Residents are encouraged to request this service when multiple items have been gathered rather than requesting multiple pickups of single items.
Volunteer Opportunities
Facilities
Landfill & Resource Recovery Center, 1985 Jake Sears Road
7 a.m.-4:30 p.m. Tuesday -Saturday
West Neck Recycling Center, 2500 West Neck Road
7 a.m.-4:30 p.m. Monday-Saturday
Waste Management Office, 3024 Holland Road
Walk-in: 8 a.m.-5 p.m.; Monday-Friday; closed 12:30-1:30 p.m. for lunch