April 15, 2021

Virginia Beach Housing & Neighborhood Preservation to Reopen for Limited In-Person Services on April 19

Virginia Beach Housing & Neighborhood Preservation's main office and Homeless Services at the Housing Resource Center have been closed to the public, while staff have been providing services remotely or directly in the field. Beginning April 19, the department's offices will reopen for limited in-person services, as follows:

Main Office (Rental Housing, Housing Development and Code Enforcement Divisions)
Municipal Center – Building 18A
Open Monday through Friday, 8 a.m. to 5 p.m. for:

  • Consultation and referrals
  • Client applications and document drop-off
  • Appointment scheduling (no same-day appointments)

Homeless Services Division
Virginia Beach Housing Resource Center, 104 N. Witchduck Road
Walk-in services available Monday through Friday, 8 a.m. to noon:

  • Triage, assessments, consultation, and referrals
  • Same-day appointments and scheduling
  • Client applications and document drop-off

Residents are encouraged to connect with the department and access services electronically whenever possible:

  • Contact the department's main office at HouseNP@vbgov.com or call (757) 385-5750
  • Register a code complaint by calling (757) 385-4421
  • If you are experiencing homelessness or in imminent danger of losing your home, please call the Regional Housing Crisis Hotline, (757) 227-5932, Monday through Friday, 8 a.m. to 7 p.m. The hotline is the starting point for connecting with homeless services and community resources. Please note that calling the hotline does not guarantee assistance, since shelter, housing and other resources are prioritized for the most vulnerable people experiencing homelessness or a housing crisis in Virginia Beach.

For more information about the department's reopening and safety measures, visit VBgov.com/Housing.

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