April 11, 2020

UPDATE: Citywide Network Outage Resolved

The earlier citywide outage issue has now been resolved. All forms of communication are now operational.

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Citywide Network Outage Impacting Emergency Communications and Citizen Services

VIRGINIA BEACH, Va. (April 11, 2020) — As of 10:30 a.m., there is a citywide network outage that is impacting Emergency Communications and Citizen Services' ability to access City services. Currently, the following services are down: Text to 911, Rave alerting, 311 Live Chat, as well as 311 phones. Currently, the 311 phones are being rolled over to (757) 385-5000.

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Contact Information

Emergency Communications and Citizen Services

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