May 24, 2021

Early Closing and Modified Operations on Friday, May 28 for Departments Formerly Headquartered in Building 2

Several City services will be unavailable for all or part of Friday, May 28, 2021 in remembrance of the victims of the shooting that took place in and around Building 2 on Friday, May 31, 2019. Mission-essential and mission-critical functions will continue under modified operations.

Virginia Beach Public Utilities

  • Routine customer service requests and line fee transactions will not be available after 2 p.m. on Friday, May 28.
  • Customers needing services turned on or off Friday, May 28 through Tuesday, June 1 should submit all service requests before May 27 online at or by calling 385-4631.
  • Customers should call 311 for water and sewer emergencies during this time.

Virginia Beach Public Works

  • Offices will close at 2 p.m. on Friday, May 28, except for Public Works Waste Management, which will provide its usual services, including recycling and trash collection, until daily routes are completed.
  • The Virginia Beach Landfill & Resource Recovery Center will remain open during its normal operating hours.
  • Public Works construction projects, with Public Works inspectors, will also continue as usual.

Planning and Community Development

  • No regular inspections will be performed Friday May 28, 2021. For any active construction site requiring immediate or emergency assistance, contact the assigned inspector or schedule the required inspections for Thursday, May 27 or Tuesday, June 1.
  • Due to limited staffing, please note that responses to phone calls and emails to Planning Staff may be delayed until Tuesday June 1, 2021.

Information Technology

Staff will be available to address any network, systems, and application issues.

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